All Systems Operational

Uptime over the past 90 days. View historical uptime.
Paytronix US Operational
90 days ago
99.77 % uptime
Today
Transactional Email Servers Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
99.38 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
99.5 % uptime
Today
Messaging Operational
90 days ago
99.56 % uptime
Today
Guest Website Operational
90 days ago
99.55 % uptime
Today
Merchant Website Operational
90 days ago
99.68 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
99.81 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Bulk Email Servers (Delivery to Guests) Operational
90 days ago
100.0 % uptime
Today
Scheduled Reports Operational
90 days ago
99.9 % uptime
Today
Mobile Apps - Android ? Operational
90 days ago
99.69 % uptime
Today
Mobile Apps - iOS ? Operational
90 days ago
99.69 % uptime
Today
SFTP Services ? Operational
90 days ago
100.0 % uptime
Today
Paytronix Europe ? Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Transactional Email Services Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Integrations Operational
90 days ago
99.98 % uptime
Today
NCR Delivery-US Operational
90 days ago
99.98 % uptime
Today
NCR Fulfillment Time-US Operational
90 days ago
99.98 % uptime
Today
NCR Site-US Operational
90 days ago
99.98 % uptime
Today
NCR Promotion Execution-US Operational
90 days ago
99.98 % uptime
Today
mailgun API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Operations Scheduled Maintenance Sep 2, 2025 04:00-06:00 EDT

Operations Scheduled Maintenance. Please follow this link for updates: https://status.paytronix.com
There will be downtime during this maintenance window.

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Posted on Aug 29, 2025 - 13:20 EDT
System Metrics Month Week Day
Online Ordering API Response Time
Fetching
Aug 31, 2025

No incidents reported today.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Erroneous message of degraded performance on status page
Resolved - Status Page has been erroneously showing degraded performance. This has now been resolved.
Please disregard previous status as all systems are operations.
Aug 26, 07:17 EDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Increased Latency Due to Third Party Provider
Resolved - This incident has been resolved.
Aug 21, 16:41 EDT
Identified - We are working with our third party provider and are monitoring the situation. Affected customers may see prolonged transaction processing times.
Aug 21, 14:20 EDT
Aug 20, 2025
25.33 - Latest software deployment (US)
Completed - The scheduled maintenance has been completed.
Aug 20, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 11:18 EDT
Scheduled - Latest software release will be deployed during this maintenance window.
There is NO production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Aug 14, 11:18 EDT
Aug 19, 2025
25.33 - Latest software deployment (EU)
Completed - The scheduled maintenance has been completed.
Aug 19, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 18:18 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 19, 22:00 EDT
Scheduled - Latest software release will be deployed during this maintenance window.
There is NO production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Aug 14, 11:17 EDT
Transaction Processing Errors
Resolved - This incident has been resolved.
Aug 19, 22:53 EDT
Monitoring - We have implemented a fix and are monitoring. This incident impacted a small subset of merchants
Aug 19, 21:57 EDT
Identified - We are aware of elevated error rates around some transactions. We are implementing a fix
Aug 19, 21:34 EDT
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

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