All Systems Operational

Uptime over the past 90 days. View historical uptime.
Paytronix US Operational
90 days ago
99.99 % uptime
Today
Transactional Email Servers Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
99.98 % uptime
Today
Merchant Website Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Bulk Email Servers (Delivery to Guests) Operational
90 days ago
100.0 % uptime
Today
Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - iOS ? Operational
90 days ago
100.0 % uptime
Today
SFTP Services ? Operational
90 days ago
100.0 % uptime
Today
Paytronix Europe ? Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Transactional Email Services Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Integrations Operational
90 days ago
100.0 % uptime
Today
NCR Delivery-US Operational
90 days ago
100.0 % uptime
Today
NCR Fulfillment Time-US Operational
90 days ago
100.0 % uptime
Today
NCR Site-US Operational
90 days ago
100.0 % uptime
Today
NCR Promotion Execution-US Operational
90 days ago
100.0 % uptime
Today
mailgun API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Online Ordering API Response Time
Fetching
Oct 22, 2025

No incidents reported today.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Reporting and Online Ordering is experiencing degraded performance due to the AWS outage
Resolved - This incident has been resolved.
Oct 20, 18:34 EDT
Update - Our services continue to recover as the AWS recovery continues. We continue to monitor AWS' recovery, and will continue to update as we see restoration of services.
Oct 20, 17:14 EDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 10:03 EDT
Identified - We are monitoring the AWS outage and will provide further updates as we receive them.
Oct 20, 09:58 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025
Delayed Reporting for a Small Subset of Customers
Resolved - This incident has been resolved.
Oct 13, 17:57 EDT
Identified - We have identified that a small subset of customers are seeing reports where the data being displayed is behind by several days. Our engineers are working to get the reports resynchronized.
Oct 13, 14:53 EDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
25.41 - Latest software deployment (US)
Completed - The scheduled maintenance has been completed.
Oct 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:00 EDT
Scheduled - Latest software release will be deployed during this maintenance window.
There is NO production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Oct 8, 17:02 EDT
Oct 8, 2025
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