All Systems Operational

Uptime over the past 90 days. View historical uptime.
Paytronix US Operational
90 days ago
99.99 % uptime
Today
Transactional Email Servers Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
99.95 % uptime
Today
Analytics Operational
90 days ago
99.95 % uptime
Today
Online Ordering ? Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Bulk Email Servers (Delivery to Guests) Operational
90 days ago
100.0 % uptime
Today
Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - iOS ? Operational
90 days ago
100.0 % uptime
Today
SFTP Services ? Operational
90 days ago
100.0 % uptime
Today
Paytronix Europe ? Operational
90 days ago
99.99 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.97 % uptime
Today
Transactional Email Services Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Integrations Operational
90 days ago
99.79 % uptime
Today
NCR Delivery-US Operational
90 days ago
99.82 % uptime
Today
NCR Fulfillment Time-US Operational
90 days ago
99.82 % uptime
Today
NCR Site-US Operational
90 days ago
99.75 % uptime
Today
NCR Promotion Execution-US Operational
90 days ago
99.76 % uptime
Today
mailgun API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

25.10 Latest Software Release (US) Apr 3, 2025 04:00-06:00 EDT

Update - The scheduled maintenance has been rescheduled to Thursday March 3
Apr 01, 2025 - 17:13 EDT
Scheduled - Latest software release will be deployed during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Mar 27, 2025 - 11:20 EDT
System Metrics Month Week Day
Online Ordering API Response Time
Fetching
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
25.10 Latest Software Release (EU)
Completed - The scheduled maintenance has been completed.
Mar 31, 22:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 EDT
Scheduled - Latest software release will be deployed to the Paytronix Europe Stack during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Mar 27, 11:20 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
25.9 Latest Software Release (US)
Completed - The scheduled maintenance has been completed.
Mar 27, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 15:30 EDT
Scheduled - Latest software release will be deployed during this maintenance window.
There is no production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Mar 26, 16:55 EDT
Mar 26, 2025
Users are unable to upload or publish images in the Mobile Experience Builder in the Merchant Web UI
Resolved - This incident has been resolved.
Mar 26, 11:39 EDT
Investigating - We are currently investigating this issue.
Mar 25, 14:07 EDT
Mar 25, 2025
Mar 24, 2025
Analytics Dashboards Currently Unavailable
Resolved - This incident has been resolved.
Mar 24, 14:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 13:56 EDT
Investigating - Analytics dashboards embedded in pxsweb.com are currently unavailable. The team is investigating the root cause.
Mar 24, 13:47 EDT
Mar 23, 2025
Operations Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 04:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:00 EDT
Scheduled - Operations Scheduled Maintenance. Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Mar 21, 12:10 EDT
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Merchant web page login problems for some customers
Resolved - This incident has been resolved.
Mar 19, 17:16 EDT
Monitoring - We have confirmed that this issues is related to an issue with an upstream provider. We are in close contact with them and are monitoring their remediation.
Mar 19, 13:05 EDT
Update - We are continuing to investigate this issue.
Mar 19, 12:57 EDT
Investigating - We are currently investigating an issue with merchant web page login and usage problems that is affecting some of the merchants that appears related to issues with an upstream provider.
Mar 19, 12:30 EDT
25.8 Latest Software Release (US)
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 EDT
Scheduled - Latest software release will be deployed during this maintenance window.
There is no production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Mar 14, 11:32 EDT
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