All Systems Operational

Paytronix US Operational
90 days ago
99.99 % uptime
Today
Transactional Email Servers Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
99.95 % uptime
Today
Analytics Operational
90 days ago
99.95 % uptime
Today
Online Ordering ? Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Bulk Email Servers (Delivery to Guests) Operational
90 days ago
100.0 % uptime
Today
Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - iOS ? Operational
90 days ago
100.0 % uptime
Today
SFTP Services ? Operational
90 days ago
100.0 % uptime
Today
Paytronix Europe ? Operational
90 days ago
99.99 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.97 % uptime
Today
Transactional Email Services Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Integrations Operational
90 days ago
99.8 % uptime
Today
NCR Delivery-US Operational
90 days ago
99.83 % uptime
Today
NCR Fulfillment Time-US Operational
90 days ago
99.84 % uptime
Today
NCR Site-US Operational
90 days ago
99.77 % uptime
Today
NCR Promotion Execution-US Operational
90 days ago
99.77 % uptime
Today
mailgun API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

25.15 Latest software deployment (EU) Apr 28, 2025 22:00-23:00 EDT

Latest software release will be deployed during this maintenance window.
There is no production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1

Posted on Apr 24, 2025 - 11:23 EDT

25.15 Latest software deployment (US) May 1, 2025 21:00-22:00 EDT

Latest software release will be deployed during this maintenance window.
There is no production downtime expected during this deployment.
Campaigns scheduled to execute during the maintenance window may be deferred until after the maintenance is complete.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1

Posted on Apr 24, 2025 - 11:25 EDT
Online Ordering API Response Time
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Resolved - This incident has been resolved.
Apr 24, 16:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 13:19 EDT
Investigating - We are aware of higher than normal response times impacting our API. We are investigating
Apr 24, 13:03 EDT
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - The issue has not been observed during the monitoring period and is now resolved.
Apr 14, 16:05 EDT
Monitoring - A change has been implemented and we are monitoring the platform.
Apr 11, 17:18 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 15:12 EDT
Monitoring - We are aware of intermittent failures impacting the merchant website. We have identified the issue and are monitoring. This also impacts editing campaigns in campaign builder.
Apr 10, 21:22 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.