Paytronix Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Paytronix US Operational

90 days ago

99.96 % uptime

Today

Transactional Email Servers Operational

90 days ago

100.0 % uptime

Today

Transaction Processing Operational

90 days ago

99.9 % uptime

Today

Apps/Integrations/APIs Operational

90 days ago

99.92 % uptime

Today

Messaging Operational

90 days ago

99.93 % uptime

Today

Guest Website Operational

90 days ago

99.92 % uptime

Today

Merchant Website Operational

90 days ago

99.91 % uptime

Today

Analytics Operational

90 days ago

99.93 % uptime

Today

Online Ordering Operational

90 days ago

100.0 % uptime

Today

Bulk Email Processing Operational

90 days ago

100.0 % uptime

Today

Bulk Email Servers (Delivery to Guests) Operational

90 days ago

100.0 % uptime

Today

Scheduled Reports Operational

90 days ago

99.99 % uptime

Today

Mobile Apps - Android Operational

90 days ago

99.99 % uptime

Today

Mobile Apps - iOS Operational

90 days ago

99.99 % uptime

Today

SFTP Services Operational

90 days ago

100.0 % uptime

Today

Paytronix Europe Operational

90 days ago

100.0 % uptime

Today

Transaction Processing Operational

90 days ago

100.0 % uptime

Today

Apps/Integrations/APIs Operational

90 days ago

100.0 % uptime

Today

Messaging Operational

90 days ago

100.0 % uptime

Today

Guest Website Operational

90 days ago

100.0 % uptime

Today

Merchant Website Operational

90 days ago

100.0 % uptime

Today

Analytics Operational

90 days ago

100.0 % uptime

Today

Transactional Email Services Operational

90 days ago

100.0 % uptime

Today

Bulk Email Processing Operational

90 days ago

100.0 % uptime

Today

Vendor Integrations Operational

90 days ago

99.76 % uptime

Today

NCR Delivery-US Operational

90 days ago

99.78 % uptime

Today

NCR Fulfillment Time-US Operational

90 days ago

99.82 % uptime

Today

NCR Site-US Operational

90 days ago

99.79 % uptime

Today

NCR Promotion Execution-US Operational

90 days ago

99.64 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Online Ordering API Response Time

Fetching

Past Incidents

May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

Some guests are unable to redeem rewards associated with Click To Load Campaigns

Resolved - This incident has been resolved.
May 15, 19:25 EDT

Identified - We have identified an issue with guests loading rewards for some click to load campaigns. We are in the process of implementing a fix for this issue.
May 15, 16:11 EDT

Loyalty services availability impacted for POS

Resolved - This incident has been resolved.
May 15, 10:48 EDT

Update - The problem has been identified. The impact is limited to Passport POS.
May 15, 10:16 EDT

Investigating - We are currently investigating this issue.
May 15, 09:34 EDT

Scheduled reports cannot be downloaded or opened from the email.

Resolved - This incident has been resolved.
May 15, 10:35 EDT

Investigating - We are currently investigating this issue.
May 15, 10:25 EDT

24.21 - Latest Software Release (US)

Completed - The scheduled maintenance has been completed.
May 15, 04:49 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 EDT

Scheduled - Latest software release will be deployed during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
May 13, 09:41 EDT

May 14, 2024

No incidents reported.

May 13, 2024

24.21 - Latest Software Release (EU)

Completed - The scheduled maintenance has been completed.
May 13, 22:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 EDT

Scheduled - Latest software release will be deployed to the Paytronix Europe Stack during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
May 13, 09:25 EDT

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

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