Degraded Experience for Merchant Web and Reporting

Incident Report for Paytronix

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 10:19 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 12, 2025 - 10:07 EDT

Investigating

We are currently investigating the degraded experience on Merchant Web and Reporting
Posted Sep 12, 2025 - 09:48 EDT
This incident affected: Paytronix US (Merchant Website, Scheduled Reports).